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Frequently Asked Questions

What does home baker mean?

This means I bake and sell these delicious cookies from my home. Given NYS restrictions, home bakers (a/k/a home processors) can only sell goods via local pick up or delivery.

How much, how much!?

$25/Dozen regular size (2.5-3in)

$25/18 minis (1.5-2 in)

Large (3-4 in) and Special orders priced to order based on design 

How are they packaged?

A dozen/18 mini cookies are generally individually wrapped and boxed for delivery. Depending on what you are looking for, how many you want and how you plan to serve them I can make adjustments as needed.

What are the payment options?

Currently I can take cash or Venmo. If I know you personally or you were referred by a friend and these options do not work for you, send me a note via e-mail and I'm sure we can make it work.

Can I try a sample?

Definitely! If you are hearing people whisper about these cookies and absolutely have to try one for yourself, shoot me an e-mail at SugarCookiesROC@gmail.com

What is the best way to keep these fresh?

You can pop these right in the freezer. Putting them in a ziplock bag or container will extend their freshness. They can last in the freezer for months. Just take them out a few hours before you want to serve and they will be perfect. **Icing colors may darken/change in the freezer but the taste will be the same deliciousness!

I just thought of this gift last minute - is it too late?

Never be afraid to ask!! If I cannot fulfill your order at the time of your asking I will let you know but please please please send me that e-mail and ask!!

What is your return policy?

Given that these cookies are hand made especially for you, refunds are tough. However, if there is anything that you did not enjoy about your order please reach out to me.

I have more questions!

Great! Send me an e-mail and we can chat about what you are looking for or what you are curious about. Your questions and suggestions inspire me to try new designs and gift ideas!

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